CAREER INTERESTS
Consultancy, Business Intelligence, Business Analysis, e-learning & training, IT testing, Marketing & Sales
BEFORE THE JOB EDUCATION
Oct 1978 - Jul 1982 Katholieke Universiteit Leuven, Leuven, Belgium
Major: Communication Sciences
Minor: Social Sciences
Sept 1972 - June 1978 Sint Vincentiuscollege, Eeklo, Belgium
Wetenschappelijke B
ON THE JOB EDUCATION
Sept 2007 - Jan 2007 Business Objects, Maidenhead, UK
Business Objects Data Integrator
Complete Course (certified)
Sept 2003 - Jan 2004 CVO, Vilvoorde, Belgium
Visual Basic
Refresh Course
Sept 2003 - Jan 2004 CVO, Vilvoorde, Belgium
Access VBA
Expert course
June 2001 - Mar 2002 GIVI, Antwerp, Belgium
Visual Basic
Personalised Training
WORK EXPERIENCE
Jun 2010 - Now Business Objects developer for Volvo IT, Ghent, Belgium.
Adapt existing reports, tests for migration to XI R3 version, user security setup in Central Management Console for Volvo Construction Equipment
Feb 2009 - May 2009 Report Analyst for Colruyt Group Services, Halle, Belgium.
Adapt existing reports, universes, tests for migration to XI R2 version, work with different applications like EQM (version management), Toad,etc.
April 2004 - Jan 2009 Independent Consultant, Mechelen, Belgium
2008: Business Objects Administrator for KBC Securities, Brussels, Belgium.
Adapt existing reports, universes, VB-scripts & prepare for migration to XI R2 version & use of Data Integrator for Belgium, Hungary, Poland and Romania
2007 - 2008: Business Objects Administrator & Database manager for MPG, Brussels, Belgium.
Complete Business Intelligence traject from scratch (ETL, universe design, database setup, user setup, report design) including database management on SQL server. Build database using SQL from scratch on application downloads)
Implementation of Business Objects XI R2 managed with CMC and client-server (deski) configuration for end users.
2007: Business Objects Report Optimalisation for GO (Vlaamse Gemeenschap), Brussels, Belgium.
Adapting reports in Business Objects XI R2 managed with CMC with both webi and deski configuration for end users, including security setup and adding additional data in both data warehouse on SQL server as making new data available in universes.
2007: Business Objects Administrator & for Sitel, Diegem, Belgium.
Complete Business Intelligence traject (ETL, universe design, database setup, user setup, report changing, schedule change) including database adaptations on Oracle. Managing security and scheduling of reports for different Sitel clients. (Mobistar, HP, Sony, Nuon,...) Both Business Objects XI R2 as 6.5 were used. Extensive use of BODI (Data Integrator)
2007: Business Objects Report Optimalisation for Biblo, Kalmthout, Belgium.
Adapting reports and universes in Business Objects XI 6.5 with both webi and deski configuration for end users, including advice on adding of additional data required for reporting in both data warehouse on Oracle as making new data available in universes. Data Source was Siebel.
2007: Business Objects Basic & Advanced training for Mazda Europe, Willebroek, Belgium.
2005 - 2006 For Banksys (debit- & creditcard transactions), Brussels, Belgium
Budget to billing reporting including data-extract, application development & end-user training
Project management on Oracle & Geneva implementation conc. Debit-card billing & accounting including end user testing (UAT)
2006 Founding and managing BVBA Amelio (consultancy agency), Mechelen, Belgium
2006 - 2007 For FOD Finance (government), Brussels, Belgium
Programme Management training (Theoretical)
Project Management training (MS Project)
2004 - 2005 For Wolters Plantyn (educational publishers), Mechelen, Belgium
e-learning project: creating interactive cd-roms/websites
2004 - 2005 Business Excellence Center (consultancy agency), Mechelen, Belgium
Business plan & setting up structure for selling and implementing CRM-software
Apr 1999 - Okt 2003 TNT Express Belux (express transport), Machelen, Belgium
Position: Commercial Analyst - Business Analyst
Responsibilities:
First phase: management reporting (local: Belux - international: to HO in Amsterdam), attend commercial management meetings (Amsterdam, London), managing ?stars' (sales tracking and reporting system), stars end user training (recurring)
Second phase: local sales management support, sales reporting (prospect & commitment reporting, indoor & outdoor sales performance based on KPI's, pricing effect per product and per customer profile, ...), marketing reporting (results of marketing actions), sales contest organization
Extra (2002 - 2003) : project management for implementation new CRM (Abalon: replacing ?stars'), project group coordination, write processes using Abalon (ISO), UAT, end user training
July 2001 - Feb 2002 Fidexis (financial institution), Brussels, Belgium
Part Time Position: Call Center Agent
Responsabilities: selling consumer credit, solvability control
Feb 1999 - Mar 1999 Watco (waste disposal), Vilvoorde, Belgium
Temporary Position: Reporting analyst
Responsabilities: Consolidation of subcompany figures, reporting to HO in Paris (Suez)
Nov 1998 - Jan 1999 Bufa (pharmacy), Haren (Brussels), Belgium
Temporary Position: Reporting analyst - buyer - planner
Responsabilities: Buying raw materials, plan processing, stock control, reporting to Omega Pharma
Sept 1998 - Nov 1998 Mailfast (postal services, division of TNT), Machelen, Belgium
Temporary Position: Application developer
Responsabilities: Design & production of MS Access application linking commercial and operational data
July 1998 - Sept 1998 UPS (Express Transport), Diegem, Belgium
Temporary Position: Application developer
Responsabilities: Solve shipping problems for Very Large Movers
Jun 1990 - Jun 1998 Independent Wine Merchant, Leuven - Meise, Belgium
Position: Founder & Sales Manager in 2 companies:
Sommelier, Leuven, Belgium
Covinal, Meise, Belgium
Responsabilities: Sales - Administration - Accounting - IT
Jan 1989 - Jun 1990 Smeets - Hasselt, Belgium
Position: sales representative
Responsabilities: Selling spirits and wine in Brussels, Vlaams Brabant and Brabant Wallon
Before 1989 Managing own pub(s) as an independent entrepreneur
Jul 1982 - Jun 1983 Electrabel, Leuven, Belgium
Position: team leader
Responsabilities: enquete on technical specs of gas- and electricity meters
LANGUAGE
Written Spoken
Flemish native native
English fluent fluent
French good good
German basic basic
COMPUTER SKILLS
Windows, MS Word, MS Excel, MS Access, MS Visio, MS Project, Visual Basic, Business Objects, HTML, SQL, Frontpage, ...
KEY SKILLS AND EXPERIENCES
- Business Analysis skills: management reporting, system requirements specification including delivery of business requirements, functional and non functional requirements, report specifications, user acceptance testing, project follow up, project documenting, end user support
- General Management of SME: Sommelier, Covinal, Amelio
- Business Development: defining, finding and creating business opportunities
- Sales & marketing reporting: analysis of sales growth, profitability
- Financial & accounting reporting: budget to billing, actuals vs. budget
- Marketing management: planning and executing local marketing actions to boost sales
- Team management and development, people management esp. for user acceptance testing
- Project management (on the business - client side)
- Development of sales and marketing processes and tools
- Development of e-learning tools
- Hands on training - best practices - how to use software - IT tools
KEYS OF SUCCESS
- Integrity & Ethics
- Leadership
- Teamwork
- Training
- Recognition
- Communication
- Continuous Improvement
OBJECTIVES
I am willing to give total support the organization that I am in, with the experience and
capability that I have, in order to achieve organization's goals and create mutual
benefits.
REFERENCES
Excellent references available upon request.
EXTRA CURRICULAR ACTIVITIES
Interests: cooking, sports, travel, reading, biking