Excellent troubleshooter, problem solver, bussiness analysist and CMS specialist

Location: brussels, Belgium

I am passionate about new technologies with a wide range of experience in IT within multicultural environments. Currently working as an independent consultant, I am self-driven and enjoy largely working as a bridge between the business and IT, combining people and analysis skills. Currently interested in web development and CMS implementations, I choose low cost and efective open source environments that are flexible for every business.

Age:

41 years

Work experience

15 years in employment in full time jobs

Previous jobs

2008 -	IT Consultant � Websites specialist
Website design on HTML/CSS Open Source CMS Implementations, training and support (Joomla, Drupal, Wordpress) Flash animation Support onsite and remote
2006 - 2007	IT Director
Prioritize and manage all I/T projects including Web, Internal tools, Network, Infrastructure and ERP systems. Aligning I/T projects objectives and goals with need, priorities and goals of the business in Europe. Responsible of the overall I/T quality assurance. Ensure business plans reflect cultural differences and local market reality. Prioritization of local resources and negotiation with Corporate for resources. Seek and maintain profitability and budget standards. Staff evaluation and on-going member development. Responsible for Project Management of ERP systems migration (Universe to SAP) European team. Responsible for new market openings (IT development). Responsible for infrastructure of five offices located in Belgium, The Netherlands, Norway, Denmark and Hungary. Responsible for ERP systems supporting 22 European countries.
2005 - 2006	Business Analyst
Managing local and regional business analysts Analyzing and Documenting ERP company business processes (Europe) Gathering and documenting business requirements for new projects. Scoping, gathering requirements, testing, implementing and supporting new applications Administration of projects (ISRs) Coordination of European and Corporate I/T resources Ensuring that project deadlines are met.
2003 - 2005	Technical Analyst
Perform Tear 2 Support for Europe ? Atlas systems and business processes. Training to Helpdesk Tear 1 support. Training Nuskin Business European Staff in ERP systems (support and new developments).� Customer Service and Business support. Support Testing/Implementations ? Atlas system ? Testing the system, technical and end user documentation. Programming in PICK under Senior Programmer supervision (applications development, bug fixes).

Education

1988 - 1990

Baccalaureate in Arts

Certifications / Courses

2007 : SC600 (SAP)

2006 : Project Leadership, Management and Communications

Skills

Skill	Experience	Level	Last used
Documentation	10 years professional	4 of 5	2010
Support	9 years professional	5 of 5	2010
Cubase / Logic / Protools	9 years professional	4 of 5	2010
Customer service	8 years professional	4 of 5	2010
Business Analysis	6 years professional	4 of 5	2010
Enterprise Ressource Planning & Management Systems (ERP / ERM)	5 years professional	4 of 5	2007
TCL	4 years professional	3 of 5	2007
Quality Assurance / Test (QA)	4 years professional	4 of 5	2007
Customer Relationship Management Systems (CRM)	4 years professional	4 of 5	2007
Adobe Photoshop	3 years professional 4 years spare time	3 of 5	2010
HTML / CSS	3 years professional	4 of 5	2010
Dreamweaver	3 years professional	3 of 5	2010
Content Management Systemer (Joomla; Drupal; Wodpress) (CMS)	3 years professional	4 of 5	2010
Management	2 years professional	2 of 5	2007
SAP basis	1 years professional	1 of 5	2007

1 = Lowest level, 5 = Highest level

Language Skills

Language	Oral	Written
Spanish (First language)	5 of 5	5 of 5
English	5 of 5	5 of 5
French	2 of 5	1 of 5

Job Type wishes

(chosen marked with Checkmark )

Full time

Part time

Contract/Project/Freelance

Job Category wishes

(chosen marked with Checkmark )

Implementation/Consultant
- IT Strategy
Software & Web Development
- Frontend (CSS, HTML, XHTML, Javascript)
Test/Quality Assurance
- Quality Assurance / QA
- Test

Job Location wishes

(chosen marked with Checkmark )

Europe
- Rest of Europe
  - Netherlands
- Belgium
  - Brussels