What does it contain:As part of the Program, we needed to capture information from the Projects, to deploy and configure (software/data) of the environments (development - integration - acceptance - non functional - training - production), also give them information back. Communication is the key between all involved teams to get the Program to a success, in this case more than a dozen teams are part of the Program.
Main Deliverables=> Deployment of Release's=> Technical Defect creation / testing=> Non-functional testing=> Client/Network Configuration (Citrix/Loadbalancing/Swing Client)=> Cutover Plan, Checklist, Timings=> GO Live activities / Rollout preparations=> CMDB (Items & Settings)=> Service & Installation Manuals=> Release Guide Plans=> After GO Live Support to Service Team
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