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INTERNATIONAL KEY ACCOUNT MANAGER

Location: Sart-Dames-Avelines, Belgium

 

20 Years experience

Communication and Telecommunications

High technologies ( Traceability, identification)

Account and Project Management

Direct sales and Indirect ( Wholesale,resellers and distribution channels)

Age:

47 years

Work experience

18 years in employment in full time jobs
5 years in employment in student jobs

Previous jobs

2010 - 2010   Key Account Mayence
- Offer direct marketing solutions

Merchandising, e-publication,edition, plv
- Follow up of operational communication projects in Print Management
- Maintain contacts with suppliers and customers
- Market intelligence and analysis to promote digital marketing productions
2008 - 2009   Business Development Director

- Create and develop a sales process for MICE ( Meetings, Incentives, Conferences end Events ) activities.
- Manage, supervise, establish framework for sales and project teams.
-Develop european and International activities by prospecting, and hunting opportunities
- Present to CEO strategies to ensure the company's presence in the maket, through strong marketing and sponsorhip policy.
- Strengthen relations with most leading hotels of the world through organisation of specialized conferences and seminaries.

2007 - 2008   Verizon Business Senior Account Manager

- Ensure revenue target in accordance with sales targets
- Maintain relation with customer base and develop this base
- Upselling in existing portfolio ( data/IP products line)
- Report activities, prospections, opportunities, due dates deliveries, win/loss
- Drive direct sales to assigned markets
- Build relationships with key strategic C-level executives
- Effectively manage funnel and forecasting requirements across multiple accounts
- Exceed monthly revenue quotas
- Establish and grow revenue within Tier 1 accounts
- Manage opportunities with longer selling cycles while driving short term revenue opportunities
- Cross sell entire range of emerging markets product offerings ( cloud services, digital media , professional and security services, data centers...)

2006 - 2007   RFIDEA SA Senior Account Manager

- Prospect and maintain a high level relationship with corporates to ensure company's presence in the field

- Promote high level traceability and identification solutions

- Develop relations with partners and technology providers

- Develop business at european level and actively participate to fairs and exhibitions as exhibitor, or speaker)

Wonderful environment, made of electronic identification and traceability.
Open the market to amazing possibility to give intelligence to an object.
Pharmaceutical industry, banking organizations, security , airport acivities that can rely on technology to track and recognize assets.
- Through hunting and in the field presence, ensure RFIDEA visibility
- Create opportunities and open the road to new markets ( pharma, logistics, banking, public institutions and industrial activities)
- Take part to forums as exhibitor or as a speaker in Benelux and France)
- Weekly reporting of sales activities
- Follow sales objectives 
- Manage daily relations with technology suppliers
- Liaise with presales to define projects architecture and design
-Euro pool System
-Université de Bordeaux
-Orange, France Telecom
-BNP Paribas and other Banking institutions
-GS1 France
-Société des Aéroports de Paris,...

2004 - 2006   INDEPENDANT CONSULTING

- Consulting to alternative telecommunication providers in order to ensure business development

- Develop commercial structures and help to improve sales practises through product and project management

- Develop optimal results and profitability by prospecting and managing existing and new customers

Self employed consultant
- Assist customers in Business development activities
- Provide customers with products and services matching with their customers ( particulars, Small & Medium Accounts)
- Design of strategic approach
- Coaching sales teams and ensure trainings
- Advertisement campaign
- Develop line products for specific customers ( VoIP, LAN...)
- Market intelligence
- Information Management
- Sales policies

2002 - 2003   MAC TELECOM ACCOUNT MANAGER

-Plan and implement sales actions to meet sales objectives by offering Fast Internet Access services

- Set up and develop an indirect sales channel

- Support and help resellers efforts to close deals

1996 - 2002   MOBISTAR WHOLESALE SOLUTIONS ACCOUNT MANAGER

- Develop Wholesale activities by strong prospection

- Ensure growth of a new Business Unit within Mobistar

- Liaise with internal entities ( Finance, IT,Marketing) and provide with market intelligence information

- Help partners to be responsive to Mobistar's ISO standards requirements and help our partners in increasing their business in continuous improvement and best practise approach

- Development of wholesale activities by prospecting the market ( hunting activity)
- Through prospection, ensure the growth of the new Business Unit
- Liaise with internal departments ( Finance,Marketing, IT, Presales and Legal)
- Market intelligence ( analyse the market in order to fine tune Mobistar services and products )
- Assist partners, resellers and distributors to be responsive to Mobistar ISO 9001 requirements
- Manage daily operation and maintain relation with accounts I was responsible of.
- Produce weekly and monthly sales reporting to Management.
- Ensure CRM tools werew updated with all sales projects and activities
-------------------------------------------
Telesales Coordinator (1998-2000)
- People Management of 15 team members
- Prospection activity through phone calls
- Define and implement sales strategies ( scripts, training, coaching)
- Ensure daily activities are updated and mentioned in CRM tools
- Reporting
----------------------------------------------------------------
Internal Auditor ( 1999-2002)
- Analyse and take part to process designing within Mobistar transversal departments
- Ensure daily operations as Telesales coordinator or as Account Manager fully comply to Mobistar Continuous improvement plans
- Take part to any training regarding auditing processes

Education

1985  -  1987    Candidatuur Politieke en Sociale Wetenschappen
Candidature inachevée
1979  -  1985    Diplome d'enseignement général, Sciences Economiques
Humanités générales

Certifications / Courses

2000 : ISO 9001 Certification Best practise reward

Skills

Skill Experience Arrow down Level Last used
Microsoft Office (MS Office) 15 years professional
15 years educational
15 years spare time 
4 of 5 2010
Sales - telecommunications  15 years professional
15 years educational
15 years spare time 
4 of 5 2009
Sales - business-to-business  10 years professional
10 years educational
10 years spare time 
4 of 5 2010
Sales - budget responsibility  10 years professional
10 years educational
10 years spare time 
4 of 5 2009
FrameRelay  10 years professional
10 years educational
10 years spare time 
3 of 5 2009
Sales - wholesale  10 years professional
10 years educational
10 years spare time 
5 of 5 2008
Customer Relationship Management Systems (CRM) 10 years professional
10 years educational
10 years spare time 
4 of 5 2008
GPRS  10 years professional
10 years educational
10 years spare time 
3 of 5 2006
Voice over IP (VoIP) / IP telephony  7 years professional
7 years educational
7 years spare time 
4 of 5 2009
RFID  2 years professional
2 years educational
2 years spare time 
4 of 5 2008
Project Management  2 years professional
2 years educational
2 years spare time 
4 of 5 2004
Business Development  1 years professional
1 years educational
1 years spare time 
4 of 5 2009
Siebel  1 years professional
1 years educational
1 years spare time 
4 of 5 2008
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
French (First language) 5 of 5 5 of 5
English  4 of 5 5 of 5
Dutch  4 of 5 5 of 5
German  2 of 5 3 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time

Job Category wishes

(chosen marked with Checkmark)

  • checked Management
    • checked Sales Manager
  • checked Product Management
  • checked Sales & Marketing
    • checked Sales - Business-to-Business
    • checked Sales - Business-to-Government
    • checked Sales - Presales
    • checked Sales - Sales Manager
    • checked Sales - Teamleader

Job Location wishes

(chosen marked with Checkmark)

  • checked Africa
  • Europe
    • Belgium
      • checked Brussels
      • checked Hainaut
      • checked Liège
      • checked Luxembourg (province)
      • checked Namur
      • checked Brabant-Flemish
      • checked Brabant-Walloon
    • checked Luxembourg (Grand-Duchy)


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