ERP | SAP | BUSINESS INTELLIGENCE | HIGH-END DATABASES | IT PROJECT MANAGER | SAP TECHNICAL PM

THANK YOU !

 - in charge of the objectives of implementing Company ERP Outsourcing services and to support the execution of large DB/SAP Projects.

- coordinating a team of 8 > 12 DBA?s and SAP Netweaver / BC Senior Consultants.

 =  Leading A to Z project management + technical coordination + realisation of installation, upgrades, migrations from Prepare phase to Going Lives.

 =  Leading A to Z specialised operational coordination from Production Startup phases to SLA's maintenance phases involving 24/7 Customer support.

- successful implementation of the service based on the organisational model of SAP Housing Technical Competence Centers.

- alignment to the rapid growth of activity, up to providing Business Applications availability, performance and day to day support to a total of  > 5000 End-users.

- optimal ratio « number of instances supported / experts-resources costs » achieved through high-level competencies pooling, centralized maintenance tools xdeployment and uncompromised ITIL Best Practices integration strategies.

- our Team achieved systematic successful deliveries for every entrusted projects.

- correlatively, regular formal declarations of high degree of Customer Satisfaction  contributing to long-terms relationships.

• In charge of SAP BC consultancy on site assignments and large projects.

• In charge of newly created Outsourcing Department dedicated to support 24/7 SAP and Oracle Databases High-Availability Infrastructures.
• In charge of Oracle DBA consultancy and DBA assignments for both ICT and SAPCC Oracle based Customers.

• Member of the HP migration project Team assigned at Kredietbank Computer Center Belgium. HP Division « ASO Large Account Support ».