Bid Manager

Interim role as support for Belgacom residential products in a call center

Products are Internet Access, Belgacom TV, PSTN...

• Writing of ICT/Service solutions proposals

• Bid management and project coordination

• Manage in close collaboration with Account Managers & Consultants, the design, pricing & presentation of the proposed ICT/Service solution.

• Service solutions based mainly on ICT outsourcing services.

• Writing of ICT/Service solutions proposals

• Bid management and coordination

• Manage in close collaboration with Account Managers & Consultants, the design, pricing & presentation of the proposed ICT/Service solution.

• ICT solutions include infrastructure projects such as Microsoft solutions, LAN/WAN solutions, Client-Server solutions, Security and IP tel solutions.

• Service solutions include remote services, On-site services, Hosting services, ICT outsourcing services, desktop services, system and network management services.

• Discuss proposal pricing, participate at the qualification and strategy process, participate in the evaluation process.

• Problem solving and analytical, in-depth knowledge of the technology platforms.

• Presenting the Getronics solutions to the customer by highlighting the benefits.

• Defending the proposal at the customer site.

• Operational and Technical-Commercial support towards the customers, partners, Enterprise Account Managers, Client Managers and Sales Specialists

• Manage Corporate Accounts (AGFA, SUEZ...) at worldwide level

• Making of technical and commercial proposals

• Analysis of products lifecycles, mainly servers, storage & workstations

• Project management and change management on e-business project

• E-business pricing and cost calculations

• Release planning for e-com business

• Update, config and coordinate e-com websites in cooperation with the Web team, the customer and HP e-com team

• Manage ordering, SLA and config issues

• Making of technical and commercial proposals

• Provide technical-commercial support towards the Data Solutions Managers, Account Managers and to the customers or prospects

• Propose solutions around services like Internet, Frame Relay, ATM, IP VPN, ADSL, Mobile Data (Circuit switched WAP access, GPRS WAP access, GPRS Internet access, GPRS Intranet access,GPRS mobile phones, GPRS PDA's, GPRS PC cards,... ), Voice ( Mobile technology, Voice VPN,...), Security solutions based on software and hardware firewalls (NetScreen, WatchGuard, Check Point, Cisco PIX)

• Project Management

• Making of technical and commercial proposals

• Provide technical-commercial support towards the Account Executives, Account Managers and to the customers or prospects

• Propose solutions around services like Internet, Frame Relay, ATM, IP VPN, Firewall solutions (WatchGuard, Check Point),...

• Project Management

• Install and check new to be installed industrial measurement systems(industrial computing technology)

• System Engineering

• Provide Technical support towards the Sales Area Managers and to the customers or prospects (On an international level: Europe, Northern Africa, Middle East)