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ICT Support Engineer | Helpdesk Coordinator | Project Management

Location: Mechelen, Belgium

 

I'm looking out for freelance opportunities preferably defined as support engineer, helpdesk coordinator, team leader, project coordinator or manager, purchaser of products and services related to ICT.  I'm open for projects over longer and shorter terms.

 

I'm open as well for opportunities that would require working abroad and/or travelling on a regular basis.

 

Another plus might be my knowledge (both oral and written) of English, French and Dutch.

Age:

39 years

Work experience

17 years in employment in full time jobs

Previous jobs

2010 - 2010   Staging Team Leader | Operational Coordinator Roll-Out

Job description:

  • Team leader for the staging of 1.800 computers.
  • Operational coordinator for the roll-out of these 1.800 workstations.
  • Administration, CMDB, reporting.
2008 - 2009   Owner at Control4 Benelux

Control4 Benelux is in charge of the distribution of Control4 home automation via its dealer network in Belgium, the Netherlands and Luxemburg.


Job description:

  • Realisation of a dealer network throughout Belgium, the Netherlands and Luxemburg for the active sales of Control4 home automation.
  • Selling Control4 home automation to dealers and consumers.
  • Providing training for new home automation dealers.  (Software training.)
  • Support of dealers with their projects: System design, sales, programming, support on-site.
2006 - 2008   Purchasing and Facilities Coordinator at Océ-Belgium

Océ-Belgium is a world market leader in high-end document solutions for professionals, B2B.


Job description:

  • Responsible for purchasing:
    • Hardware and software. (370 workstations, 15 servers.)
    • Maintenance contracts related to ICT.
    • Office furniture.
    • Stationary.
    • Telecommunication products and related contracts.
  • Responsible for cost-cutting studies related to the domains mentioned here above.
  • Responsible for start- and follow-up of facilitair projects. Some examples:
    • Internal movements of staff, furniture and ICT equipment as a result of changes within the organisation.
    • Roll-out of new laptops and VPN connections for 170 service engineers.
    • Roll-out of a new wired infrastructure for the computer park and centralequipment and servers (backbone).
2001 - 2006   ICT Helpdesk Coordinator at Océ-Interservices

Océ-Belgium is a world market leader in high-end document solutions for professionals, B2B.


Job description:

  • In charge of daily organisation and operations of the ICT helpdesk. (5 support engineers for 370 end-users.)
  • Contact between support engineers and end-users.
  • Contact between support engineers and higher management and direction.
  • First- and second-line support on workstations and servers.
  • Planning and follow-up of projects related to ICT.
1995 - 2000   Employee at Aro-Products

Aro-Products is a small company / distributor, supplying food and drinks to retail stores in the capital of Belgium.


Job description:

  • Internal commercial employee.
  • Small-scaled marketing activities. (Design of leaflets, brochures, etc.)
  • Computer support for other collaborators. (+- 10 workstations.)
  • Administration.
1994 - 1995   Administrative Employee
BBL Life is a Belgian insurance company.
1993 - 1994   Administrative Employee
Anhyp was a Belgian bank.

Education

1991  -  1992    High school
Marketing.
1989  -  1991    Secondary school

- Foreign languages.

- Diploma.

1984  -  1989    Secondary school

- General education.

- Diploma.

Certifications / Courses

2007 : Control4 Home Automation Programming
2007 : Webmaster and Webdesign
2005 : Windows 2003 Server

Skills

Skill Experience Arrow down Level Last used
MS Windows 2000, XP, Office  10 years professional
10 years spare time  		4 of 5 2009
Computer Hardware  10 years professional
5 years spare time  		3 of 5 2009
Wired and Wireless Networks, TCP/IP  10 years professional
2 years spare time  		3 of 5 2009
Macromedia Dreamweaver and CSS  2 years professional
1 years educational
2 years spare time  		3 of 5 2009
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
Dutch (First language) 5 of 5 5 of 5
English  4 of 5 4 of 5
French  4 of 5 4 of 5
German  2 of 5 2 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time
Checkmark Contract/Project/Freelance
Checkmark Temporary job

Job Category wishes

(chosen marked with Checkmark)

  • checked Education & Training (IT)
  • Management
    • checked Team Manager
  • Other IT jobs
    • checked Purchasing / Logistics
  • Support/Technician
    • checked Support Coordinator
  • System Administration
    • checked Windows Clients
    • checked Backup

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • checked Germany
    • Rest of Europe
      • checked Austria
      • checked France
      • checked Monaco
      • checked Netherlands
      • checked Switzerland
    • Belgium
      • checked Antwerp
      • checked Brussels
      • checked Brabant-Flemish
    • checked Luxembourg (Grand-Duchy)
Checkmark Work from home


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