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Servicedesk engineer - Incident manager

Location: Evergem, Belgium

 

Jonge helpdeskmedewerker met een groeiende interesse voor systeembeheer.

Age:

26 years

Work experience

4 years in employment in full time jobs
7 years in employment in student jobs

Previous jobs

2010 -    Servicedesk Engineer

Servicedesk engineer for customer Audi Brussels plant Brussels.

Teamlead of Audi Brussels Servicedesk team

Backup teamlead of Team SD Others

Working for T-Systems Belgium

Incident Manager
2008 -    Helpdeskmedewerker / systeembeheer
Helpdeskmedewerker voor Labo Van Vooren, Geo Measuring and Analysis en Terra Engineering and Consultancy. Dit omvat het begeleiden van kantoormedewerkers, onderhoud en herstellen van pc's en randapparatuur. Bijhouden van consumables, maken van backups, verbeteren van informaticastructuur in windows-omgevingen. Onderhoud van servers en netwerk.
2008 - 2008   Helpdeskmedewerker
Technisch helpdeskmedewerker bij IPGlobalnet voor Belgacom ADSL

Education

2009  -     Avondschool graduaat informatica

Graduaat informatica op KISP te Gent - Mee bezig

graduate informatics at KISP in Ghent - In progress
1999  -  2004    Informaticabeheer
Informaticabeheer secundair onderwijs

Skills

Skill Experience Arrow down Level Last used
Microsoft Windows 2000 / XP  3 years professional
4 years educational
6 years spare time  		4 of 5 2009
Helpdesk / Hotline  3 years professional
3 years educational
7 years spare time  		4 of 5 2009
Network general (LAN)  3 years professional
2 years educational
5 years spare time  		3 of 5 2009
Microsoft Office (MS Office) 2 years professional
3 years educational
4 years spare time  		3 of 5 2009
Client/Server  2 years professional
3 years educational
4 years spare time  		4 of 5 2009
Microsoft Windows 2003 Server  1 years professional
2 years educational
3 years spare time  		3 of 5 2009
Active Directory (AD) 1 years professional
2 years educational
1 years spare time  		3 of 5 2009
MAPI  1 years professional  3 of 5 2009
Microsoft Windows Vista  3 years spare time  4 of 5 2009
Microsoft Systems Management Server (SMS) 6 months spare time  2 of 5 2009
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
Dutch (First language) 5 of 5 5 of 5
English  4 of 5 4 of 5
French  2 of 5 2 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time

Job Category wishes

(chosen marked with Checkmark)

  • Support/Technician
    • checked Support / Helpdesk / Hotline
    • checked Technician - Internal
  • System Administration
    • checked Networks (LAN /WAN)
    • checked Storage
    • checked Windows Servers
    • checked Windows Clients

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • checked United Kingdom
    • Belgium
      • checked Antwerp
      • checked Brussels
      • checked East-Flanders
      • checked West-Flanders
      • checked Brabant-Flemish
Checkmark Work from home


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