Technical writer

Location: Turnhout, Belgium

Age:

52 years

16 years in employment in full time jobs

2010 - 2011	Technical Writer
Technical writer for Intergraph (11.2010 - ): writing end user manuals and on-line Help for the�CAD application (emergency services dispatching (police, ambulance, fire brigade)), including I/Dispatcher, I/Recording, CAD2Fire, Telephone Guide, I/Tracker, I/Telephone, I/Radio, etc. I also made a significant contribution in preparing the translation of these manuals/Help files in French using the TRADOS translation software.
2009 - 2010	Technical Writer (ITIL)
Technical writer for Thomson Reuters eXimius (12.2009 - 10.2010): entire reorganisation, review, update and completion of the eXimius knowledge database for publication on SharePoint.� This involved multiple meetings, conference calls and interviews Business Matter Experts.� eXimius is an international wealth management program.
2008 - 2009	Technical writer (ITIL)
Writing SLA's for the business critical applications of Johnson & Johnson. Documenting the CMDB of Johnson & Johnson.

1976 - 1984

Master in Germanic Philology

Skill	Experience	Level	Last used
IT Infrastructure Library (ITIL)	5 years professional	4 of 5	2012

1 = Lowest level, 5 = Highest level

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Contract/Project/Freelance

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