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EMEA SAP CRM

Location: Brussels, Belgium

 

Age:

37 years

Work experience

10 years in employment in full time jobs

Previous jobs

2009 -    EMEA Senior Ops Specialist

- 1st Level End CRM Sales End User Support

- Sales reporting
- Opportunity Management: Quality Assurance & Compliance
- GFO, SAP-IT Program & Project Implementation
- End User Technical Enablement of EMEA Specific Sales Programs/Initiatives
- Authorization Management
- Territory Management & Deal Road Map Management
- EMEA Traning Specialist - On site and remote sessions

- EMEA Sales New Hired Boot Camps - Speaker

2007 - 2009   Business Operations (BeLux)
Responsible for the sales cycle:
- Lead qualification and lead management
- Responsible for the Customer & Partner Satisfaction Surveys
- Coordinate activities of the demand generation
- Marketing campaigns support
- CRM training for end users
2005 - 2007   Sales Support
- Bid Office Coordinator & Producer
- Event management
- Administrative support to the sales management & teams
2004 - 2005   Marketing & Alliances Director PA
- Administrative support: agenda and travel arrangements, contacts handling, etc.
- Team building organisation & coordination
2003 - 2003   Event Manager

- Congress Coordinator, including budgeting and invoicing

- Roadbboks creation and realization

- Single point of contact with event agencies

- Social corporate events coordination

2002 - 2002   Customer Service

- Customer Relationship Management

- Sales reporting
- Purchase and Stock Supervisor

- Market analyze for production planning

Education

1996  -  2000    BA, Communication

Skills

Skill Experience Arrow down Level Last used
SAP CRM Key-User  5 years professional
5 years educational  		4 of 5 2010
SAP CRM system (SAP CRM) 5 years professional  5 of 5 2010
IT Trainer  3 years professional  4 of 5 2010
Event organization  3 years professional  4 of 5 2007
1 = Lowest level, 5 = Highest level

Language Skills

Language Oral Written
French (First language) 5 of 5 5 of 5
English  5 of 5 5 of 5
Dutch  5 of 5 5 of 5
Spanish  3 of 5 4 of 5
Japanese  1 of 5 1 of 5
German  1 of 5 1 of 5

Job Type wishes

(chosen marked with Checkmark)

Checkmark Full time

Job Category wishes

(chosen marked with Checkmark)

  • checked Education & Training (IT)
  • Implementation/Consultant
    • checked SAP
    • checked CRM Systems
  • Management
    • checked Team Manager
    • checked Support Manager
  • Project Management
    • checked SAP
    • checked Other Project Management Positions
  • Sales & Marketing
    • checked Sales - Presales

Job Location wishes

(chosen marked with Checkmark)

  • Europe
    • checked United Kingdom
    • checked Germany
    • Rest of Europe
      • checked France
    • Belgium
      • checked Antwerp
      • checked Brussels
      • checked Liège
      • checked Brabant-Flemish
      • checked Brabant-Walloon
  • checked North America
  • checked South East Asia


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